Privacy Policy

This Privacy Policy ("Policy") sets out how personal information of users ("you" or "user") of the bd baji999 platform is collected, stored, processed, and used. By using this platform, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions.

1 Information We Collect

Various types of information are collected when you register an account and use services on bd baji999. This information falls into two categories — information you provide directly and information collected automatically.

1.1 Information You Provide

• Full name, date of birth, and National ID number (for age verification)
• Mobile number and email address
• Residential address
• Payment information for deposits and withdrawals (bKash, Nagad, Rocket, or bank transfer)
• Documents uploaded for identity verification

1.2 Automatically Collected Information

• IP address and device information (operating system, browser version)
• Browsing activity on the site, pages visited, and session duration
• Data from cookies and web beacons
• Transaction history and gaming activity
• Support communication records (live chat and email)

2 Purpose of Data Collection

Collected information is used for the specific purposes listed below. bd baji999 never uses your information beyond these purposes.

• Account Management: To complete registration, login, and account verification.
• Age Verification: To confirm that all users of the platform are 21 years of age or older.
• Payment Processing: To securely complete deposits and withdrawals.
• Customer Support: To resolve issues and provide assistance via live chat and email.
• Security and Fraud Prevention: To keep accounts secure and detect suspicious activity.
• Platform Improvement: For analytical purposes to further improve the user experience.
• Promotional Communications: To send information about bonuses and offers, subject to your consent.

3 Data Confidentiality and Sharing with Third Parties

bd baji999 does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances:

3.1 Service Providers

Necessary information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, and bank partners), technical infrastructure maintenance, and customer support operations. These providers receive only the information required for their specific tasks and operate under strict confidentiality agreements.

3.2 Legal Obligations

Information may be provided in response to lawful requests from competent authorities in accordance with applicable laws and regulations of Bangladesh. Only the information specifically requested will be provided in such cases.

3.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred, but the new controller will also be bound to comply with the same privacy policy.

4 Data Storage and Security

bd baji999 applies industry-standard technical and administrative measures to keep your information secure.

4.1 Technical Safeguards

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Secure Servers: Data is stored on secure, access-controlled servers.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Two-Factor Verification (OTP): An additional layer of protection for sensitive activities.

4.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, certain information may be kept for a defined period due to legal and accounting obligations. Once the purpose of use has ended, information is securely deleted or anonymised.

5 Cookie Policy

The bd baji999 platform uses cookies and similar technologies, which improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to analyse site usage and improve the platform.

You can manage non-essential cookies through your browser settings, though this may limit some features of the platform.

6 User Rights

As a user of bd baji999, you have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of information within the limits of legal obligations.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Right to Withdraw Consent: The right to withdraw consent at any time for processing carried out on the basis of consent.
• Right to Opt Out of Marketing: The right to request that promotional messages be stopped.

To exercise these rights, contact the support team via live chat or email. We are available 24/7 to respond in both Bengali and English.

7 Minors and Age Verification

bd baji999 is a platform strictly for adults. No person under the age of 21 may use this platform. Age verification is mandatory at the time of registration. If any minor's information is found in our system, it will be deleted immediately.

We firmly believe in responsible gaming and take the utmost care to protect minors.

8 International Data Transfers

Our servers and partner organisations may be located in various countries. Whenever information is transferred outside Bangladesh, we ensure that the receiving party provides equivalent privacy protection and maintains data security standards.

9 Third-Party Sites and Services

The bd baji999 platform includes integrated services from third-party payment gateways and game studios. These third parties may have their own privacy policies that apply, and those policies are not under our control. Users are advised to read the privacy policies of the relevant third parties.

10 Policy Changes and Updates

bd baji999 reserves the right to change and update this Privacy Policy as needed. For significant changes, notice will be given in advance to the registered email or mobile number. Continued use of the platform after changes constitutes consent to the updated policy.

For any questions or unclear points about this Policy, contact us directly or visit our About Us page to learn more. We are always here for you with full transparency.

11 Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact our support team:

• Live Chat: 24/7 direct chat (support available in Bengali and English)
• Email: [email protected]

We aim to respond to your privacy-related requests as promptly as possible.